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Claims
Everything you need to know when it comes to claims
How do I avoid cellphone theft?
How do I blacklist my stolen or lost cellphone?
How do I claim?
When do I need to report my claim?
How do I claim if I can’t access my phone?
How do I update details about my claim?
How do I check the status of my claim?
Can I claim for my asset when cover is switched off?
Do I need proof of ownership of my item?
Do I need a police report?
Can I repair or replace my asset?
Must I keep my asset if it is damaged?
What is the payout for a claim?
What is the excess?
Can I adjust the excess?
What if I disagree with the outcome of my claim?