Claims

How do I avoid cellphone theft?

Written by Jaclyn Prior
Updated over a week ago

How do I blacklist my stolen or lost cellphone?

Written by Jaclyn Prior
Updated over a week ago

How do I claim?

Written by Jaclyn Prior
Updated over a week ago

When do I need to report my claim?

Written by Jaclyn Prior
Updated over a week ago

How do I claim if I can’t access my phone?

Written by Jaclyn Prior
Updated over a week ago

Can I claim for an asset when cover is switched off?

Written by Jaclyn Prior
Updated over a week ago

Do I need proof of ownership of the asset?

Written by Jaclyn Prior
Updated over a week ago

Do I need a police report?

Written by Jaclyn Prior
Updated this week

Must I keep the asset if it is damaged?

Written by Jaclyn Prior
Updated this week

Can I repair or replace the asset?

Written by Jaclyn Prior
Updated over a week ago

What is the payout for a claim?

Written by Jaclyn Prior
Updated this week

What is the excess?

Written by Jaclyn Prior
Updated this week

Can I adjust the excess?

Written by Jaclyn Prior
Updated over a week ago

How do I update details about my claim?

Written by Jaclyn Prior
Updated over a week ago

How do I check the status of my claim?

Written by Jaclyn Prior
Updated over a week ago

What if I disagree with the outcome of my claim?

Written by Jaclyn Prior
Updated over a week ago