Managing my account

From access and switching on/off to updating details

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18 articles in this collection
Written by Jaclyn Prior and Richard Heslop

Updating your JaSure app

Instructions for updating your JaSure app on iOS and Android
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Written by Richard Heslop
Updated over a week ago

How do I log in to my account?

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Written by Jaclyn Prior
Updated over a week ago

What if I change my phone or don’t have access to my phone?

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Written by Jaclyn Prior
Updated over a week ago

How do I reset my password?

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Written by Jaclyn Prior
Updated over a week ago

How do I update my personal information?

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Written by Jaclyn Prior
Updated over a week ago

How do I add an asset?

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Written by Jaclyn Prior
Updated over a week ago

How do I update details about an asset?

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Written by Jaclyn Prior
Updated over a week ago

How do I update photos of an asset?

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Written by Jaclyn Prior
Updated over a week ago

How do I switch on cover for an asset?

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Written by Jaclyn Prior
Updated over a week ago

How do I switch off cover for an asset?

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Written by Jaclyn Prior
Updated over a week ago

What if I switch off cover for all my assets?

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Written by Jaclyn Prior
Updated over a week ago

I can’t switch on cover for an asset because I’ve reached my limit. What does this mean?

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Written by Jaclyn Prior
Updated over a week ago

How do I know which assets are covered?

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Written by Jaclyn Prior
Updated over a week ago

Can I remove/delete assets?

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Written by Jaclyn Prior
Updated over a week ago

Where do I access details about my insurance?

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Written by Jaclyn Prior
Updated over a week ago

Can I access historical details about my insurance?

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Written by Jaclyn Prior
Updated over a week ago

How do I cancel my policy?

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Written by Jaclyn Prior
Updated over a week ago

How do I contact you?

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Written by Jaclyn Prior
Updated over a week ago